Contact us
Do you have any questions? We are available 7 days a week and respond quickly and professionally.
Whether you want to make a return or have another question about your order, we are here to help!
Contact us through the contact form or choose one of the following options:
✉️ – info@velinamoda.com
📱 – +31 6 10 94 53 91
💬 – Frequently Asked Questions
Customer Service Hours
Monday to Friday: 08:00 – 18:00
Saturday and Sunday: 08:00 – 16:00
Store Name: Velinamoda.com
Address: Sluislaan 7, 2841 XR Moordrecht, Zuid-Holland, Netherlands
Order processing usually takes 1–2 business days. Once your package has been shipped, you will receive a confirmation email with the tracking number.
The estimated delivery time is 4–6 business days from the moment of shipment, depending on your location and the chosen shipping method. We will do everything possible to ensure your order arrives as quickly as possible.